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OCBC Bank creates new role to drive transformation
Lim Khiang Tong appointed as group chief operating officer
18 Jun 2021 | The Asset
Lim Khiang Tong
Lim Khiang Tong

Oversea-Chinese Banking Corporation has created a new role, group chief operating officer, for a unified leadership to drive and accelerate the bank’s next phase of transformation.

Lim Khiang Tong, 59, who is currently OCBC Bank’s executive vice president and head of group operations & technology, will assume the position of group COO from June 21. He will report to Helen Wong, the group chief executive officer.

According to OCBC Bank, the group COO will build on its strong track record of innovations and transformation in the use of technology, data and design to develop solutions and customer journeys that meet the changing needs of individuals and businesses.

Many first-to-market digital solutions have been rolled out over the years to create a strong competitive edge in customer experience and digital banking. These include a fully digitalized loan application and instant approval service, and an enhanced process that enables startups to open an account immediately after incorporation.

Lim will continue to oversee his existing portfolio of responsibilities including the operations and technology functions. He will also focus on intensifying the bank’s capability building and competency alignment in technology, data science and analytics and design.

Lim has over 30 years of management experience in strategic technology development, information technology, process-reengineering, project management and banking operations. 

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